Technical Information Service Representative
Rocky Hill , Connecticut
Experience: 1
Category: Administrative & Clerical
Brand: Joulé
Compensation Range: 25.00 - 29.00 Per Hour
Job ID: 318709
Date Posted: 05/02/2024
Shortcut: http://jobs.systemone.com/6BG3ie
Job Title: Technical Information Service Representative
Location: Rocky Hill CT.
Hours/Schedule: M-F, 8 am – 5 PM; Hybrid- onsite required at least once a week
Compensation: $25-29/ hourly (per hour)
Type: Contract 8 months.
Qualifications:
- Bachelor’s Degree in technical field or College Degree in Trades
- Technical or mechanical aptitude/Hands-on experience preferred
- Strong oral and written communication skills are essential
- Strong customer related communications and interpersonal skills necessary
- Proficient at navigating Microsoft Office and web-based programs
- Good home internet connection
Responsibilities:
- This role will be responsible for providing our customers, distribution partners, and sales reps with technical support on our adhesives products and solutions through our technical helpline.
- The candidate will be responsible for providing timely support for technical inquiries via phone, email, and web chat. Candidate will need to visualize mechanical situations and work with customers to determine the best products to use, while identifying potential leads.
- This position provides an entry into the world of adhesives - staff in this role are highly regarded as experts in the adhesive world.
- Candidate will be expected to be available for on-site technical training as needed. Will work remotely but in person (onsite) for trainings.
Benefits
System One offers eligible employees health and welfare benefits coverage options, including medical, dental, vision, spending accounts, life insurance, voluntary plans, and participation in a 401(k) plan.
System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, and MOUNTAIN, LTD., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
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