Insurance Customer Service Representative

Fort Washington, Pennsylvania
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Type: Contract

Category: Other

Job ID: 86328

Date Posted: 09/12/2019


MOUNTAIN, LTD. has an opening for an Insurance Customer Service Representative in Fort Washington, PA.  

 

Since 1979, MOUNTAIN, LTD. has successfully created and supported the most innovative career pathways for job seekers. Our dedicated internal vendor management has a longstanding relationship across diverse industries, ranging from telecom to insurance. In the evolving landscape of employment, MOUNTAIN has relationships with some of the top companies across the nation.

 

  • 6-month contract with potential for longer term employment
  • Hours: 9:30 am to 6:00 pm
  • $17.20 per hour

 

Responsibilities

  • Answer customer inquiries via email and 1-800 lines to achieve targeted department service levels and quality standards.
  • Support and service new and renewal business.
  • Accurately explain Life and Health policy details to callers.
  • Evaluate client needs and make appropriate coverage recommendations.
  • Complete all client service requests within targeted timelines.
  • Life and Health license is required.
  • Investigate and answer coverage inquiries; provide support to other members of the business unit; provide ancillary support; clearly and appropriately document account according to department standards
  • Manage daily telephone coverage to achieve department service levels

 

Requirements

  • HS Diploma Required
  • Life and Health license is required.
  • 1-2 years insurance experience
  • Call Center customer service experience required

 

Thank you for your interest in MOUNTAIN, LTD. For more information, please contact Sharmy Mitchell: sharmy.mitchell@mountainltd.com


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