Dispatch Specialist

La Crosse, Wisconsin
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Type: Contract

Category: Administrative & Clerical

Job ID: 86745

Date Posted: 11/07/2019


MOUNTAIN, LTD. has an opening for a Dispatch Specialist in La Crosse, WI.

Since 1979, MOUNTAIN, LTD. has successfully created and supported the most innovative career pathways for job seekers. Our dedicated internal vendor management has a longstanding relationship across diverse industries, ranging from telecom to insurance. In the evolving landscape of employment, MOUNTAIN has relationships with some of the top companies across the nation.

Job Responsibilities

  • Utilize systems to monitor workflow and load the work to qualified technicians.
  • Evaluate and reassign work to available technicians as needed.
  • Work to monitor and regulate work volumes.
  • Communicate with technicians and/or other departmental employees to resolve force availability imbalances.
  • Read and analyze exception service orders and repair tickets to dispatch to the appropriate technician based upon the company criteria.
  • Ensure that service orders and repair tickets are processed accurately.
  • Acquires skills through a combination of formal training and considerable on-the- job experience.
  • May serve as lead and/or primary technical resource within department or work area. 

 

Requirements

  • High School, GED or equivalent education and relevant experience.
  • 3+ years of related experience

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