IT Support Technician

ST LOUIS, Missouri
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Type: Contract

Category: Information Technology

Job ID: 143295

Date Posted: 11/07/2019


System One has an immediate opening in St. Louis, MO for an IT Support Technician to provide level 1 phone and chat support.  This is a long-term contract opportunity with the potential to be extended.   APPLY TODAY! 

The ideal candidate will have experience in service desk and customer service support.

The shift is Monday to Friday 9:00am to 5:45pm EST.

Requirements:

  • Bachelor’s degree or 3 years of equivalent work experience
  • 1+ year of experience in Service Desk Support and Customer Service Support.
  • Ability to demonstrate extensive troubleshooting skills.
  • Technical experience in many areas related to hardware, Windows 10, web-based and 3rd party applications, network and remote connectivity, and iOS/Android mobile platforms.
  • Knowledge of MS Office 2013 Product Suite with extensive knowledge supporting Outlook.
  • Knowledge in the area of wireless capabilities such as PDA devices, hot-spots and aircards.
  • Ability to multitask and function in a fast-paced, high energy environment.
  • Ability to quickly learn and retain information by means of written and verbal instruction.
  • Ability to build productive relationships with peers.
  • Strong verbal/written communication, problem solving, and organizational skills to support an environment driven by customer service and team work.

 


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