Customer Service Representative

Centennial, Colorado

Type: Contract

Category: Energy

Job ID: 148211

Date Posted: 02/13/2020

Customer Service Representative

Centennial, CO

System One is currently seeking a Customer Service Representative on a 12-month contract position located in Centennial, CO.

This position will be with our client, a utility holding company serving more than 3.3 million electric customers and 1.8 million natural gas customers.

Customer Service Representative Responsibilities:

  • Heavy inbound call center environment
  • Manages all aspects of customer service including answering inquiries via phone and e-mail, taking orders, and follow up services
  • Ability to learn about a variety of products
  • Also may require research skills to troubleshoot customer problems
  • Ability to incorporate constructive feedback
  • Customers may be internal or external with requests of varying degrees of complexity

Customer Service Representative Requirements:

  • High School Diploma
  • MUST have Call Center Experience
  • Must have strong interpersonal, customer service and communication skills as well as a good analytical ability
  • Experience with MS Office helpful
  • Bilingual - Spanish preferred

Duration: 12-months

Location: Centennial, CO

Pay Rate: $15.64 - $17.98/HR