Cyber-Security Operational Support Specialist

Syracuse, New York
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Type: Contract

Category: Scientific & Clinical

Job ID: 143936

Date Posted: 08/15/2019

Title: Cyber-Security Operational Support Specialist

Location: Syracuse, NY

Schedule: 8am to 5pm Mon – Fri.

Start date: ASAP


  • Actively participate in meetings and conversations around Cyber Security tool configurations
  • Change management oversite of Infrastructure and Cyber Security tools
  • Create site inventory of site Infrastructure including hardware, software, and networking
  • Participate in developing the Life Cycle Management roadmap for the site
  • Perform primary responsibilities relating to daily operations, upgrade, rollout and support of Cyber Security tool management
  • Create project plans site-wide distribution of agents
  • Provide metrics and reports related to Cybersecurity tools
  • Provide training of implemented cyber security best practices and tools to the Digital Plant staff
  • Adhere to all plant safety procedures



  • Bachelors of Science or equivalent experience in Information Management, Engineering, Computer Science, Cyber Security, or related technical field
  • 3+ years of manufacturing industry experience
  • Cyber Security certifications a plus


 Required Skills:

  • Proficiency with computers and Microsoft business applications (Word, Excel, Outlook, etc.)
  • Must be a hands-on individual, willing to take initiative, as well as ability to effectively work in a multi-discipline team environment
  • Excellent written and verbal communications skills
  • Administering applications including user account management, troubleshooting and maintenance, version upgrades, and patch/hotfix installation
  • Computing hardware and communication systems that include PCs, servers, thin clients as well as ethernet infrastructure of LAN, VLAN, WAN, etc.
  • Experience with failover, high availability, disaster recovery, and business continuity processes


Joule, a System One division is a leader in specialized workforce solutions and integrated services. With more than 6,000 employees and roughly 50 offices throughout the U.S. we provide scientific, clinical, engineering, energy, IT, legal and administrative staffing services. For more than 40 years, we have delivered workforce solutions and integrated services to clients nationally.


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