Quality Assurance Supervisor

Allentown, PA

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Type: Direct-Hire

Experience: 3

Category: Scientific & Clinical

Brand: Joule

Job ID: 290414

Date Posted: 01/10/2023

Start Date: 09/19/2022

Shortcut: http://jobs.systemoneservices.com/dXRsB5

Title: Quality Assurance Supervisor
Location: Allentown, Pa
Schedule: M-F 7am-4:30pm (flexible)
Type: Direct/Permanent
Start date: Immediate

  • Responsible for supervising quality functions including in-process inspections and finished product inspections.
  • Responsible for participating in customer audits at the discretion of management.
  • Responsible for follow-up on all customer audits specific to the site including assisting in the audit response and monitoring commitments specific to the related areas.
  • Participate in internal audits at company facilities.
  • Responsible for investigation of deviations related to procedures, policies, specifications, or protocols.
  • Participate in regulatory inspections at the local site at the discretion of Senior Management.
  • Responsible for investigation of consumer complaints related to packaging that are received from customers.
  • Review designated SOPs and make recommendations for revisions as needed to submit for management approval.
  • Assist in appropriate problem-solving initiatives to address customer or regulatory quality issues as requested by Senior Management.
  • Manage training of peers and subordinates.


  • Associates or Bachelor’s degree is preferred; or two to four years of related experience and/or training; or a high school diploma with three to six years’ related experience and/or training; or equivalent combination of education and experience.
  • Experience in inspection of pharmaceutical or related industry is desired.
  • Knowledge of FDA regulations related to cGMPs is preferred.
  • Thorough knowledge of quality control/assurance and/or operations is preferred.
  • The employee must occasionally lift and/or move up to 10 pounds
  • Approximately 1-5 percent auto travel between sites.
  • Travel to customers on an as needed basis

System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, and MOUNTAIN, LTD., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

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