Title: Apple Systems Administrator – JAMF
ALTA is supporting a direct hire opportunity.   This position is 100% Onsite for initial 3-6 months and then remote 1-2 days/week and onsite 3-4 days/week after that.   Location is in the National Harbor area, south of Washington DC. 
  
ALTA IT Services is a wholly owned subsidiary of System One, a leading provider of specialized workforce solutions and integrated services. ALTA is an established leader in IT Staffing and Services, for both government and commercial enterprises across the United States, specializing in Program & Project Management, Application Development, Cybersecurity, Data & Advanced Analytics, and Agile Transformation Services.

Skills:    Apple Platforms, Computer Servers, JAMF Pro

Experience:    3+ years of related experience
Certifications: CompTIA - Security+ CE - CompTIA

US Citizenship Required:    Yes
 

Job Description:

Apple Systems Administrator – JAMF – Active Top Secret Required

Seize your opportunity to make a personal impact as an Apple Systems Administrator. A career in systems administration means connecting and enhancing the systems that matter most. You will ensure that the client’s Apple Device Management (ADM) solution is functioning properly and securely across a multi-site enterprise.

As an Apple Systems Administrator, you will help ensure today is safe and tomorrow is smarter. Our work depends on an Apple Systems Administrator joining our team to bring professionalism and initiative to a fast-paced environment that offers extensive options for training, certification, and career advancement. When we succeed, you succeed and together our best becomes better.

• Configuring and maintaining the client’s Apple Device Management (ADM) solution.  The current solution is JAMF supporting 250-500 end points, to configure iOS, iPadOS and macOS devices.

• Maintaining a 99.99% uptime for the ADM platform.

• Providing patch management for apps and JAMF host servers (Windows 16).

• Creating and administering Apple operating system installation and application packages using JAMF.

• Providing COTS support and configuration knowledge in an enterprise environment of other Macintosh related applications such as Microsoft Office and Adobe products. This includes methods of packaging volume-licensed applications for deployment and repackaging non-PKG installers.

• Creating and updating scripts (PowerShell and Bash).

• Resolving MySQL database server issues.

• Configuring, testing, and implementing DISA STIG requirements in accordance with DoD and Federal Government IT security policies.

• Managing ticket escalations from Tier 1 engineering team.

• Conducting routine reviews of incidents, identifying problems, and addressing them to resolution.

• Managing implementation, administration and troubleshooting of Windows and Mac operating systems.

• Providing user management including configuring new accounts, password resets, and troubleshooting user login, profile and permission issues.

• Maintaining standards, standard operating procedures (SOPs) and documentation on an ongoing basis.

• Assisting with planning, prioritization, execution and documentation of client - approved change requests.

• Maintaining a firm understanding of the client’s IT infrastructure.

• Education: BS/BA or equivalent

• Required Experience: 3-8 years of relevant experience

• Required Technical Skills: DoD 8140 compliance required

• Security Clearance Level: Active Top Secret with a T5 or T5R completed within the last 5 years

• Required Skills and Abilities: Highly motivated, self-starter with great communications skills; effective problem solver; able to thrive in a fast-paced, changing environment

• Preferred Skills: 5+ years’ experience with JAMF administration and support, mixed environment Windows/Mac OS support, Active Directory, DHCP, DNS, Group policy, Firm understanding of TCP/IP network protocols and core network devices and components

• Location: Washington, District of Columbia; limited telework may be available
  
  Please contact Patrick Jackson to learn more about this position // pjackson@altaits.com

System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, and MOUNTAIN, LTD., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.