Customer Service Inbound Representative

Ankeny, Iowa

Type: Contract

Category: Customer Service

Compensation Range: 14.08 Per Hour

Job ID: 158466

Date Posted: 11/20/2020

Position: Customer Service Inbound Representative 

Location: Ankeny, IA

Hours: Monday-Friday 40 hours a week 

Duration: Temporary

Customer Service Representative Job Responsibilities: 

  • Review and fulfill applications for pro-rate titles used by commercial vehicles
  • Review and fulfill applications for titles issued to vehicles owned by government agencies
  • Review and fulfill applications for personal license plates
  • Review and fulfill applications for persons-with-disabilities parking products
  • Scan and archive records for all these functions and others as directed in VMCS

Customer Service Representative Job Requirements: 

  • Customer service experience for fulfillment of mail and on-line orders
  • High School Diploma 
  • Ability to review applications for accuracy based on established laws, rules and procedures 
  • Experience entering data into a complex IT transactional system to fulfill orders or programs