Insurance Customer Service Representative

Fort Washington, PA
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Type: Contract

Category: Administrative & Clerical

Job ID: 87435

Date Posted: 02/14/2020


MOUNTAIN, LTD. has an opening for an Insurance Customer Service Representative in Fort Washington, PA.  

Since 1979, MOUNTAIN, LTD. has successfully created and supported the most innovative career pathways for job seekers. Our dedicated internal vendor management has a longstanding relationship across diverse industries, ranging from telecom to insurance. In the evolving landscape of employment, MOUNTAIN has relationships with some of the top companies across the nation.

  • This is a 6 month contract role with a possible extension
  • $17.20 per hour
  • 9:30 am to 6:00 pm

 

Responsibilities

  • Answer customer inquiries via email and 1-800 lines to achieve targeted department service levels and quality standards.
  • Support and service new and renewal business.
  • Accurately explain Life and Health policy details to callers.
  • Evaluate client needs and make appropriate coverage recommendations.
  • Complete all client service requests within targeted timelines.

Requirements

  • **PA Life and Health license is required.
  • Manage daily telephone coverage to achieve department service levels
  • Ability to identify priorities based on business needs
  • Attention to detail
  • Anticipate client needs
  • Flexibility
  • 1-2 years insurance experience
  • Call Center customer service experience required

 

Thank you for your interest in MOUNTAIN, LTD. For more information, please contact Sharmy Mitchell: sharmy.mitchell@mountainltd.com


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