Tech Support Specialist

Phoenix, Arizona
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Type: Contract

Category: Engineering

Job ID: 84819

Date Posted: 04/17/2019


MOUNTAIN, LTD is hiring a Tech Support Specialist in Phoenix, AZ.

Since 1979, MOUNTAIN, LTD. has successfully created and supported the most innovative career pathways for job seekers. Our dedicated internal vendor management has a longstanding relationship across diverse industries, ranging from telecom to insurance. In the evolving landscape of employment, MOUNTAIN has relationships with some of the top companies across the nation

 

The Tech is responsible for providing "one call resolution" to customer reported internet access issues. Respond to customer requested IP address, routing, troubleshooting and coordination for various hours of activation requests. Perform trouble isolation for customers during the initial activation.

Perform trouble isolation for customers during the initial activation. Engage other technical assistance teams to assist with trouble resolution and activation of circuits.

Basic understanding of LAN and WAN technology.

Associate degree or 1+ year of related work experience.

 

please send your resume to Peter at pbarbera@mountainltd.com

 


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