TITLE:   Employee Benefits Coordinator

REPORTS TO: Senior Manager, Employee Benefits and HRIS

LOCATION:  Corporate Office, Pittsburgh PA                     

SUMMARY OF PRIMARY FUNCTIONS:

Performs a variety of routine administrative and professional assistance in the administration the Employee Benefit programs for System One and its divisions including Medical, Dental, Vision, Life and Disability Insurance; 401(k), Voluntary and Flexible Spending Plans. Primary responsibility is to timely address all employee benefits inquiries accurately. 

ESSENTIAL FUNCTIONS:

• Assists Employees with Benefits inquiries, Investigate and resolve “day to day” benefits issues of employees.
• Process employee benefits enrollments and changes, during both regular new hire and open enrollment periods.
• Monitors information provided to insurance carriers on a regular periodic basis to ensure accurate information being communicated to carriers.
• Create and process weekly files for timely funding to 401(k), Flexible Spending and Health Savings Accounts.
• Initiate life insurance claims.
• Surface potential problems within benefits realm and escalate to the attention of the management as appropriate.
• Assists in the Employee Benefit Education Process; prepare benefit packets at direction of Employee Benefits Manager.
• Completes required entry into Employee Benefits systems.
• Respond to national medical support notices and government reporting requirements as directed by management.
• Assists with the Employee Benefit Education Process; prepare benefit packets based on classification.
• Work with remote locations on benefits education logistics.
• Coordinate the COBRA process including notifications and Third-Party Administrator reporting and requirements
• Create and maintains benefit files.
• Assist with monthly reconciliation of benefits carrier billing.

SECONDARY FUNCTIONS:

• Generate correspondence as required.
• May assist other HR team members with projects
• Other duties assigned as needed.

REQUIREMENTS:

• Bachelors or Associates degree in Human Resources or Related field or equivalent experience and/or coursework in Human Resources Management, preferred.
• Familiarity with Federal, State and District laws, rules, regulations and reporting requirements, including COBRA, FMLA and HIPAA
• Ability to identify and resolve problems in a timely manner.
• Ability to maintain a high-level customer service and confidentiality.
• Excellent oral, written communication, and data entry skills.
• Able to effectively prioritize and address multiple items
• Demonstrated problem solving abilities.
• Previous experience with ADP Enterprise and Health & Welfare systems
• Proficient with MS Office (Word, Excel and Outlook)
• Demonstrated proficiency Excel including more complex functions

System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, and MOUNTAIN, LTD., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.